Terms of Service

1. Email Verification Requirements

Email verification is mandatory to maintain active access to Tradingale's services. Users must adhere to the following requirements:

• All users must verify their email address upon registration to access the platform's features.
• When updating an email address, immediate verification of the new email is required to prevent service interruption.
• Failure to verify a new email address may result in limited platform functionality, including but not limited to navigation issues and feature restrictions.
• Continued use of the platform with an unverified email address may result in subscription termination without refund.
• Users are responsible for maintaining access to their verified email address for important service communications and security updates.

2. Risk Disclosure

Users explicitly acknowledge that trading cryptocurrencies, particularly using martingale strategies, carries a significant risk of financial loss. These risks include, but are not limited to:

• Martingale strategies can lead to exponential losses.
• A single unsuccessful sequence can result in significant capital loss.
• Market conditions that prevent successful execution of strategies.
• Unforeseen technical or operational issues.

Users must assess their risk tolerance before using these tools and should never invest more than they can afford to lose.

3. Service Options and User Flexibility

Tradingale provides pre-designed martingale sequences for users to replicate on any supported exchange. Users may choose to:

• Utilize the service in a fully or semi-automated manner by connecting API keys from their exchange.
• Manually replicate the sequences on their preferred exchange without providing API keys. In this case, automation features will not be available, and users will need to execute trades manually.

4. Handling of API Keys

Users opting for automation are required to provide API keys to enable trading on supported exchanges. The following conditions apply:

• API keys and secrets are securely stored using encryption and are never shared with third parties.
• When creating API keys, users must ensure they only enable the Spot & Margin Trading permission. Other permissions, such as withdrawal rights, must remain disabled.
• Dynamic IP addresses are used by Tradingale's systems. Users may need to remove IP restrictions in their exchange's API management settings to ensure seamless operation.

Tradingale is not responsible for any consequences arising from incorrect API key configurations or restrictions imposed by the exchange.

5. Mandatory Cookie Usage

The Service requires the use of cookies for essential functionality and security. By using Tradingale, you acknowledge and agree that:

• Cookies are mandatory and essential for the Service's operation
• These cookies are necessary for authentication, security, and platform functionality
• Disabling or rejecting cookies will prevent you from accessing and using the Service
• We do not use optional cookies for analytics or marketing purposes
• Cookie usage is non-negotiable due to the secure nature of our trading platform

If you do not agree to the use of essential cookies, you must not use our Service. For detailed information about our cookie usage, please refer to our Privacy Policy.

6. Disclaimer of Liability

Tradingale explicitly disclaims responsibility for financial losses resulting from the use of its tools, including martingale trading bots and sequences. Users agree that:

• The platform does not guarantee profits or mitigate trading risks.
• Users bear full responsibility for their trading decisions and configurations.
• Past performance of any strategy does not guarantee future results.

Tradingale does not hold or manage user funds, and all trades are executed directly on users' connected exchanges.

7. Intellectual Property

All trading algorithms, configurations, docs, and martingale sequences provided by Tradingale are proprietary intellectual property. Users agree not to:

• Reverse engineer or attempt to replicate the algorithms or configurations.
• Share, distribute, or sell access to Tradingale services without authorization.
• Modify or tamper with the source code or functionality of the Service.
• Share or distribute the martingale sequences provided by Tradingale without explicit prior written authorization from the company.
• Use the platform for any purpose other than personal or authorized trading.

8. User Obligations

• Users must be at least 18 years old and of legal age in their jurisdiction.
• Users must comply with all applicable laws and regulations, including tax obligations.
• Users must secure their account credentials and API keys.
• Users must regularly monitor their sequence and/or trading bot configurations and performance.
• Users are responsible for understanding the risks associated with trading, including potential losses.
• Users must maintain accurate account information and contact details.

9. Payment and Subscription Terms

All subscription payments are due in advance and are non-refundable. By subscribing to Tradingale's services, users agree to the following terms:

• Subscription fees are charged automatically at the start of each billing period.
• Users are responsible for maintaining valid payment methods for recurring charges.
• All payments are final and non-refundable once processed.
• Failure to pay may result in immediate service suspension.
• Prices are subject to change with notice provided to users prior to billing.

10. Cancellation Policy

Users may cancel their subscription under the following conditions:

• Cancellation requests must be submitted at least 24 hours before the next billing cycle.
• No refunds will be issued for partial subscription periods or unused service time.
• Access to premium features will continue until the end of the current billing period.
• Any active sequences or automated trades at the time of cancellation remain the user's responsibility to manage or close.
• Tradingale reserves the right to cancel subscriptions for violations of these Terms of Service.

11. Non-Financial Advice

Tradingale provides tools and algorithms for executing trading strategies, including martingale sequences. These tools are not intended to constitute financial, investment, or legal advice.

Users acknowledge and agree that the martingale sequences provided are generic in nature and carry inherent financial risks. Tradingale does not assess the suitability of these strategies for individual users.

Users are solely responsible for assessing their financial situation and consulting qualified financial advisors if needed.

12. Changes to the Terms

Tradingale reserves the right to update or modify these Terms of Service at any time. Users will be notified of significant changes via email or updates on this page. Continued use of the Service constitutes acceptance of the revised terms.

13. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with French law. Any disputes arising from these terms shall be resolved exclusively in the courts of Paris, France.

14. Third-Party Services and Data Processing

Tradingale utilizes trusted third-party services to provide secure authentication and payment processing:

• Authentication is managed through Auth0, a secure identity platform. Users' authentication data is processed according to Auth0's privacy and security standards.
• Payment processing is handled by Stripe, a PCI-compliant payment processor. All payment information is processed directly through Stripe's secure infrastructure.
• Users acknowledge that their use of Tradingale is also subject to the respective terms of service and privacy policies of these third-party providers.
• Tradingale does not store credit card information or sensitive authentication credentials on its servers.

By using our service, users consent to the sharing of necessary data with these third-party providers for the purpose of account management and payment processing.