Frequently Asked Questions

No, never. Tradingale never places orders, holds funds, or gives advice.

The platform has no connection to any exchange or brokerage. It does not ask for exchange API keys, cannot see your balances, and has no technical way to act on any account. It publishes descriptive metrics and a fixed model structure, and it stops exactly there.

Whether that structure is ever applied, with what capital, and on which venue, is entirely your decision, carried out by you (or by software you run yourself) on your own account.

Two main groups. The first is manual traders who follow a rule-based routine and want a fixed, consistent structure in front of them: they read the metrics, review the model structure at their capital, and keep journal snapshots as a record of what the data showed when they looked.

The second is developers and AI-agent builders who consume the Martingale Score and Startingale through the REST API or the MCP server, inside software they build and run themselves. The Build section collects reproducible recipes for that path.

In both cases the pattern is the same: Tradingale supplies the data, and everything downstream belongs to the user.

You can reach our team by email at support@tradingale.com or follow us on X (@Martingale_bots) for updates.

Our support team can assist with account setup, connection issues, and general platform questions.

Response times may vary depending on activity, but we aim to reply within 24 hours on business days.

Email delivery notice: We are experiencing delivery issues with some email providers and are working to resolve this. Please check your junk/spam and quarantine folders, and ensure that support@tradingale.com is on your allowed senders list.

Martingale describes a family of position-scaling rules: position size increases at fixed price steps as the market declines, which lowers the average cost of the accumulated amount, so a smaller rebound brings the whole back to its starting value.

The structure is standardized, while parameter values are calibrated per instrument. Tradingale measures how each instrument's historical data has fit this fixed rule and publishes the result as the Martingale Score and Startingale. It does not apply the rule for anyone.

A high Martingale Score indicates that, based on historical data, an instrument's price movements and liquidity patterns have statistically aligned well with the fixed Martingale model.

The score is an analytical measure of compatibility between market behavior and predefined model logic. It does not predict future performance, guarantee results, or constitute a recommendation of any kind.

Scores update continuously and can be explored on the Scoreboard page for informational purposes only.

Both are descriptive metrics on a 0 to 5 scale, but they answer different questions.

The Martingale Score is slow-moving: it describes the long-run statistical compatibility between an instrument's historical behavior and the fixed model.

Startingale is faster-moving: it describes how current market readings compare with the conditions the model's calibration assumes. It changes as the market changes.

Read together, one metric describes the long run and the other the present state. Neither is a forecast, and neither is advice.

On an instrument page, you enter a capital amount and the page displays the fixed model sized to that amount. The table is pure arithmetic: the fixed rule applied mechanically to the number you typed.

• Each round's price level, derived from the reference price by the fixed Price Delta
• The amount the rule assigns to that round, from the predefined Quantity Multipliers
• The cumulative capital engaged after each round, and the resulting average cost
• The level at which the rule would treat the sequence as complete

It is a description of how one fixed rule distributes a given amount across price levels, not a plan drawn up for you. The Save This Snapshot button stores the whole display in your journal for later reference.

Tradingale collects market data (prices, volumes, and liquidity readings) for 250+ cryptocurrencies and 100+ US stocks from major public trading venues and market data feeds.

The proprietary engine then computes the Martingale Score and Startingale from that historical and current data, and serves live data across the whole catalog.

The raw market data is public; the metrics are Tradingale's own computation. The same numbers are served on the web app, the REST API, and the MCP server.

Any position-scaling rule carries risk, and Martingale approaches applied without limits can carry a lot of it. The model Tradingale describes caps the number of rounds and fixes every parameter in advance, which makes the capital demands of each step explicit, but explicit is not the same as safe.

The metrics measure statistical compatibility with historical data. They do not predict price direction, remove risk, or turn the method into something other than what it is.

Market conditions remain unpredictable, and every decision made with this data is the reader's own responsibility.

Create a free account: the Bitcoin Bandit plan includes the Martingale Score and Startingale for BTC, the full model structure sized to your capital, 3 journal snapshots, and the public scoreboards.

From there the routine is simple: open an instrument page, enter a capital amount, read the structure, and save a snapshot if you want a record. Score Scout unlocks the full catalog plus personal API and MCP access.

Everything on Tradingale is reading and record keeping. If you act on anything, that happens on your own exchange or brokerage account, by your own decision.

A snapshot is a date-stamped record you capture with the Save This Snapshot button: the metrics and the full model structure at your chosen capital, exactly as displayed at that moment.

Snapshots live in your private journal. They let you keep a record of what the data showed when you looked, and compare it with later readings or with whatever you decided on your own account.

Bitcoin Bandit includes 3 snapshots; Score Scout and Martingale Maestro include unlimited snapshots. A snapshot is a record-keeping tool, not a recommendation.

Generate a Bearer token in Settings → API, then use it to authenticate requests to https://tradingale.com/api/martingale. The API serves the same descriptive metrics and model parameters as the web app.

Score Scout includes personal access with 5,000 weighted calls per month; Martingale Maestro raises that to 50,000 and adds the commercial license. Each endpoint has a weight that counts toward your monthly quota.

See the documentation for endpoint details, and the Build section for complete recipes.

MCP (Model Context Protocol) is the standard AI assistants use to read external data sources. Tradingale's MCP server exposes seven read-only tools: instrument lookups, catalog searches, and market overviews.

For Claude Code, one command connects it:

Other clients (Claude Desktop, Cursor) connect with a small config block using the same Bearer token from Settings → API. Once connected, you can ask questions like "Which instruments currently show a Martingale Score above 4?" and your assistant reads live data from Tradingale.

The Connect Claude in 60 seconds recipe has the full walkthrough.

MCP calls draw on the same monthly quota as REST calls. The server serves data only; anything your agent does with it runs on your side, under your control.

Score Scout covers personal use: dashboards for yourself, agents you run for yourself, private research, spreadsheets on your own machine.

You need the Martingale Maestro commercial license as soon as Tradingale-derived data leaves your personal use, for example:

• A product or service that exposes Tradingale data or metrics to third parties, paid or free
• Client work or consulting deliverables built on the data
• Redistributing the data or derived datasets
• Internal tools used by a team or company rather than one individual

Unsure about your case? Ask support@tradingale.com.

No. Tradingale never asks for exchange API keys, has no connection to any exchange or brokerage, and cannot see or touch balances, positions, or orders anywhere.

Tradingale never places orders, holds funds, or gives advice. The only account involved is your Tradingale login and, on paid plans, a Stripe subscription.

There is nothing to revoke and nothing to disconnect, because nothing was ever connected.

The essentials of your account (email, plan), the journal snapshots you choose to save, and API/MCP usage counts needed to apply your monthly quota.

The capital amount you type on an instrument page is used to size the displayed structure; it is recorded only inside the snapshots you save.

Tradingale holds no exchange credentials and no portfolio data, because none are ever requested. Payment data is handled exclusively by Stripe. All stored data is protected under strict data protection and privacy standards.

No. The metrics are venue-neutral descriptions of instruments; the data does not depend on where you hold accounts, and Tradingale has no link to any venue.

Whatever exchange or brokerage you already use is where your decisions and your orders live. Tradingale supplies the same data either way and expresses no preference.

Payments are securely processed using Stripe's secure payment system, which encrypts sensitive data during transmission and storage.

As a trusted custodian of customer information, Stripe adheres to the highest industry standards, having achieved PCI Service Provider Level 1 certification, the most rigorous level in the payments industry.

Tradingale does not store your payment information: all payment data is handled exclusively by Stripe.

You can cancel your subscription at any time. Monthly subscribers will have access until the end of the current billing month, and yearly subscribers until the end of their paid year.

After this period, paid features will be inaccessible until you renew your subscription.

Manage your subscription from your account settings or contact support@tradingale.com.